Frequently Asked Questions
Everything you need to know about your TRB Creation experience.
How long does shipping take for my order?
Standard domestic orders are processed within 2-3 business days. Shipping usually takes 5-7 business days depending on your location. You will receive a tracking number via email once your order has shipped.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Portal.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are TRB Creation products ethically made?
Yes, we are committed to sustainable fashion. We partner with certified manufacturers who ensure fair wages and safe working conditions, using eco-friendly materials whenever possible.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.